Fintech & Financial Services

Meeting the vendor security bar that banks actually set.

Banks, insurance companies, investment firms, and financial institutions face stringent regulatory oversight. Their vendor security requirements reflect that reality. If you are selling into financial services, SOC 2 is the minimum baseline — and it needs to be done properly. We help fintech companies and technology vendors build compliance programmes that meet the demands of financial services procurement.

Typical timeline

10–12 weeks

First-time pass rate

98% of our SaaS clients

Engineering impact

4–6 hrs/week during active phase

Infrastructure

AWS, Azure, GCP — all scoped correctly

Pricing model

Fixed fee — agreed before we start

Why it matters

What financial services buyers require from technology vendors.

Financial institutions are themselves regulated entities. Their vendor due diligence programmes are designed to satisfy their own regulators’ expectations. When you sell to a bank, you are entering their regulatory supply chain.

01

SOC 2 Type 2 — almost universally required by US financial institutions

SOC 2 Type 2 is the core requirement for US bank vendor due diligence. It provides independent assurance that your security controls are operating effectively. A strong SOC 2 report is a foundation for most financial institution vendor questionnaire responses — making the rest of the due diligence process significantly faster.

02

ISO 27001 — required for UK, EU and international financial institutions

European banks, insurance companies, and financial institutions typically require ISO 27001 in addition to or instead of SOC 2. If you are selling to UK, EU, Middle Eastern, or Asia-Pacific financial institutions, ISO 27001 is the standard they recognise. We build SOC 2 and ISO 27001 simultaneously using shared controls.

03

Bank vendor questionnaire responses

Most financial institutions require completed vendor questionnaires — often SIG, CAIQ, or institution-specific formats. A SOC 2 report makes completing these questionnaires significantly faster, but it is one component of a full vendor due diligence response. We pre-build responses to common financial institution questionnaires alongside your certification programme.

04

Business continuity and disaster recovery

Financial regulators require vendors to demonstrate they can maintain operations and recover from incidents. We build business continuity plans, disaster recovery procedures, and tested recovery capabilities specifically to meet the documentation standards that financial institution procurement teams require.

What We Cover

SOC 2 built around how financial services buyers actually evaluate vendors.

We build every control specifically for your company’s architecture and team capacity — not a generic checklist designed for a different type of organisation.

Financial data handling and the Confidentiality category

Fintech platforms handle some of the most sensitive personal data that exists — account numbers, transaction histories, credit scores, tax information, investment portfolios. Financial services buyers scrutinise the Confidentiality Trust Service Category closely. We ensure your programme addresses data classification, encryption, access controls, and data retention specifically in the context of financial information.

Availability — critical for payment and transaction platforms

For payment processors, trading platforms, and financial data services, downtime has immediate and quantifiable financial consequences. Financial services buyers require documented SLAs, uptime monitoring, incident management procedures, and tested recovery capabilities. We build your Availability controls to meet the expectations of financial institution procurement teams.

Change management and release controls

Financial institution regulators expect robust change management. How software is tested before deployment, who approves releases, what rollback procedures exist, and how changes are documented are all areas financial services buyers examine in a SOC 2 engagement. We build change management controls that work for a modern engineering team while meeting financial buyer documentation standards.

Third-party and subprocessor risk

If you use Plaid, Stripe, MX, or other financial data aggregators and payment infrastructure providers, your SOC 2 must address how you manage these relationships. Financial services buyers will ask about every vendor in your data supply chain. We map your subprocessor relationships and build the third-party risk programme that financial institution procurement teams require.

Our Process

From kick-off to certified report — in a straight line.

Weeks 1–2
Gap Assessment & Dual-Framework Scoping

We assess your current controls against both SOC 2 Trust Services Criteria and ISO 27001 Annex A simultaneously — mapping the overlapping requirements so every control built serves both frameworks. You receive a single gap report covering both, with a prioritised implementation plan.

Weeks 3–10
Control Implementation

We implement the full control framework covering both SOC 2 and ISO 27001 requirements, using shared controls where they overlap to eliminate duplicated work. For fintech companies, particular focus goes to financial data access controls, change management, vendor risk, and availability controls.

Weeks 11–14
Readiness Testing & ISO 27001 Preparation

SOC 2 mock audit conducted. ISO 27001 Stage 1 audit preparation completed. Evidence packages compiled for both frameworks. Your team is briefed on auditor interactions for both assessment types.

Audit & Certification
Dual Certification

SOC 2 audit and ISO 27001 certification conducted. Both certifications issued. You receive your SOC 2 Type 2 report and ISO 27001 certificate — giving you the full compliance stack required by both US and international financial institution buyers.

"We were blocked from three bank partnerships waiting for SOC 2. Once certified, all three signed within 60 days. Running SOC 2 and ISO 27001 concurrently saved us six months compared to doing them sequentially."
VP Partnerships — Series B Fintech

SOC 2 Type 2 + ISO 27001 · 16 weeks

16 wks

SOC 2 + ISO 27001 concurrent programme

3

Stalled bank partnerships unlocked

6 wks

Time saved vs sequential programmes

FAQs

Common questions about fintech & financial services compliance.

If your question is not here, book a free consultation — a senior advisor will give you a direct answer in 30 minutes.

A SOC 2 Type 2 report is a strong foundation for bank vendor due diligence and satisfies the core security assessment requirement. However, most financial institutions also require a completed vendor questionnaire, penetration test results, business continuity documentation, and specific contractual provisions. SOC 2 makes completing their questionnaire significantly faster — but it is one component of a full vendor due diligence response, not a complete substitute.

SOC 2 covers security, availability, confidentiality, processing integrity, and privacy — relevant to almost all technology vendors. SOC 1 covers internal controls over financial reporting and is specifically relevant when your services directly affect how your customers account for financial transactions. If your platform processes payments, manages fund movements, handles payroll, or produces financial reports that customers rely on for their own financial statements, you likely need both. We assess your specific situation and recommend the right scope.

Payment platforms typically need SOC 2 Type 2 (for general vendor security requirements), PCI DSS compliance (if you store, process, or transmit cardholder data — required by the card networks), and potentially SOC 1 if your processing affects customers’ financial reporting. The exact combination depends on your card data handling model, your acquiring bank’s requirements, and your enterprise customers’ procurement standards. We scope this specifically for your business model.

We recommend two steps: first, provide a detailed description of your current security controls and an honest timeline for certification — many financial institutions will accept a vendor in-progress on SOC 2 if the timeline is credible. Second, start your SOC 2 programme immediately so the timeline you commit to is realistic. We help you draft the security control description and manage the certification timeline.

Yes — this is exactly what we do. Tier 1 banks have some of the most rigorous vendor security programmes in any industry. We have experience preparing fintech companies for these assessments, including helping clients complete SIG questionnaires, prepare for on-site vendor reviews, and build the compliance documentation that large bank information security teams require. Contact us and we will review your specific situation.

Work With Us

Book a free 30-minute consultation. A senior advisor — not a sales rep — will talk honestly about your compliance situation and exactly what it will take to get you where you need to be.

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Related Services

The natural next steps after your gap assessment.

Framework

ISO 27001

ISO 27001 certification — required by European and international financial institution buyers. Often run concurrently with SOC 2 for fintech companies expanding globally.

Framework

GDPR Compliance

GDPR for fintech companies processing the financial data of European residents — including data portability and the right to erasure in a financial services context.

Framework

SOC 2 Gap Assessment

Before committing to a full programme, a gap assessment tells you where you stand and what needs to be built. Most fintech clients start here.